Skip to main content
This guide walks you through the first setup flow in Suggix: sign up, create a workspace, customize the workspace, create boards, share the portal, invite your team, and configure advanced options when needed.

​
1. Sign up

Open Suggix and create an account. You can continue with Google or sign up with email. Sign up to Suggix After signing up, Suggix will guide you to create your first workspace.

​
2. Create a workspace

A workspace represents your product, project, or company feedback portal. All boards, posts, roadmap items, changelog entries, users, and settings belong to a workspace. Create a Suggix workspace Enter:
  • Name: The workspace name users and team members will see.
  • Subdomain: The public portal URL, such as https://new-project.suggix.com.
Choose a subdomain that is short, recognizable, and close to your product or company name. You can configure a custom domain later if your plan supports it.

​
3. Complete onboarding

After the workspace is created, Suggix opens the onboarding checklist. You can complete the steps in order or skip setup and configure these options later from Settings.

​
Branding

Add your logo and brand color so the public feedback portal feels familiar to your users. Customize workspace branding Branding affects:
  • Workspace icon
  • Public portal appearance
  • Primary brand color
  • User trust and recognition
You can update branding later in Workspace General Settings.

​
Boards

Create boards to organize feedback by topic or workflow. Create onboarding boards Suggix suggests common board types such as:
  • Bug Reports
  • Wishlist
  • Ideas
  • Feature Requests
Start with a small number of boards. You can add, edit, or delete boards later in Board Configuration.

​
Share to users

Share your feedback portal link with users so they can submit feedback, vote on requests, and follow product progress. Share feedback portal with users The onboarding step gives you:
  • Your public feedback portal link
  • A quick copy action
  • A link to open the portal
  • HTML you can embed on your website
Example website link: 
<a
  href="https://new-project.suggix.com"
  target="_blank"
  rel="noopener noreferrer"
>
  Give Feedback
</a>
Place the link in your app navigation, account menu, help center, footer, or product emails.

​
Invite team

Invite team members who should help review feedback, manage boards, update roadmap items, or publish changelog entries. Invite team members during onboarding Enter a teammate’s email address and send the invite. They will receive an email with instructions to join the workspace.
You can invite more team members later from the workspace user settings.

​
Custom domain

Use a custom domain if you want the public feedback portal to live under your own domain, such as feedback.example.com. Configure custom domain during onboarding Custom domains are available on the Growth plan. If this step is not available on your current plan, you can continue onboarding and configure it later after upgrading. For DNS setup details, see Custom Domains.

​
Single Sign-On

Enable SSO if you want users to access Suggix through your existing authentication system. Configure SSO during onboarding SSO works by:
  1. Getting your SSO private key from Developer Settings.
  2. Generating a JWT token on your server using user data.
  3. Redirecting users to Suggix with the token so they are signed in automatically.
Use SSO when you want users to submit feedback, vote, and comment without creating a separate Suggix account. For the full implementation guide, see SSO Settings and Generate SSO Token.

​
What to do next

Once onboarding is complete, start using Suggix with your users:

Feedback Boards

Learn how to structure boards for feature requests, bug reports, and ideas.

Voting and Prioritization

Use votes and context to decide what matters most.

Roadmap and Status

Turn feedback into a clear product roadmap.

Changelog

Publish updates and close the feedback loop.
You can revisit skipped onboarding steps later from workspace settings.