Feedback Boards

Create a board

Open board settings

Go to Settings → Boards in your Suggix dashboard.

Create a new board

Add a board name, URL slug, and description. The name and description should help users understand what kind of feedback belongs on the board.

Configure public behavior

Decide whether users can create posts, whether anonymous posting is allowed, and whether vote counts and voters are visible.

Save and share

After saving, open the public board URL and share it with users from your website, app, help center, or product emails.

Choose a board structure

Start with a small number of boards. Too many boards make it harder for users to decide where to post and harder for your team to triage feedback.

Structure	Best for
One board for all feedback	Early products, small teams, low feedback volume
Feature requests + bug reports	Teams that need to separate ideas from defects
Boards by product area	Larger products with clear modules or product lines
Read-only roadmap board	Public status tracking without new submissions

If users often submit the same type of request in the wrong place, rename the board or update its description before creating more boards.

Configure submission copy

Each board can customize the form text users see when they create a post.

Title placeholder: Ask for a concise summary.

Details placeholder: Ask for context, use cases, screenshots, or expected behavior.

Button text: Match the board purpose, such as Submit idea or Report bug.

Clear prompts improve the quality of feedback and reduce follow-up work for your team.

Manage posts

After users submit feedback, review posts regularly and keep the public status current.

Merge or close duplicate posts when needed.

Apply tags to group related feedback.

Update status when work moves from review to planned, in progress, or completed.

Add comments when you need more context or want to explain a decision.

For the full dashboard workflow, see Post Management.

Create a board