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This document explains how to integrate Suggix into your product, including:
  • Embedding the feedback portal
  • Setting up a custom domain
  • Enabling SSO login

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Integrate the feedback portal

Suggix provides a hosted feedback portal that you can embed or link to from your product. The simplest way is to link users directly to your Suggix portal:
You can place this link in:
  • Navigation menus
  • Help / Feedback buttons
  • User dashboards
  • Product update emails
  • Support center articles

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Custom domain

If you want the portal to live under your own domain, configure a custom domain such as:
See the Custom Domains guide for DNS and SSL setup.

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Authenticate users with SSO

Suggix supports JWT-based Single Sign-On (SSO) so users can access your feedback portal from your existing authentication flow. Use SSO when you want to:
  • Avoid asking users to create a separate Suggix account
  • Identify feedback by your application’s user IDs
  • Keep voting and commenting tied to authenticated users
  • Redirect unauthenticated users back to your own login page
See the SSO Integration guide and Generate SSO Token guide for implementation details.
1

Create and configure your workspace

Set your workspace name, logo, brand color, and public subdomain in Workspace General Settings.
2

Create feedback boards

Add boards for the types of feedback you want to collect. See Feedback Boards.
3

Add product entry points

Link to your portal from your app navigation, user menu, help menu, or feedback button.
4

Enable SSO if needed

Generate JWT tokens server-side and redirect users to the portal with the ssoToken query parameter.
5

Configure a custom domain

Add DNS records after your portal workflow is ready for users.
Never generate SSO tokens in browser-side code. The SSO private key must stay on your server.